Principal Network Software and Solution Engineer

About the position

Supermicro is looking for Principal Solution Architect to grow and expand the business opportunities of in-house storage solutions from a technical perspective. Your goal is to engage, develop, and expand our customer portfolio in the storage system solutions. In this role, you will be representing Supermicro in major trade shows and conferences to network and meet with clients, and further developing the opportunity pipelines. You will also participate in products and solutions design, ensure new products incorporated the expectations and requirements from customers to increase business opportunity. This role will be based on our headquarters located in the San Jose, CA.

Responsibilities

• Possess a big picture mind set in collaboration with the ability to always think beyond a single project or business domain
• Create product roadmaps and develop strategy for successful product deployment based on deep understanding of customer requirements
• Manage technical resources within the organization to address client needs when necessary
• Define and provide creative solutions and overcoming constraints to meet customer requirements of the demanding market
• Understand and resolve challenges by collaborating with internal business partner and technical members
• Oversee deliverables and documentation as required supporting Supermicro service organization
• Create positioning statements, marketing, and sales training materials, product specifications
• Present training material to internal sales force as well as externally at customer sites
• Conduct competitive analysis and develop ecosystem with partners in the industry
• Drive technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
• Provide technical leadership and guidance to Global Service team
• Emphasis on service while providing technical guidance and driving deliverable of high-quality solutions
• Design, build, preconfigured and integrated solutions that are certified to be packaged into Supermicro Infrastructure Packages Solution with emphasis on service
• Travel to meet customers for business need

Requirements

• Bachelor or Master's degree in engineering or business discipline is highly desirable
• 16+ years experience with edge computing system, IoT Embedded systems, storage server, data center, or IT infrastructure with 5 years experience in management role is preferred
• Excellent communication skills and business sense is required, must have prior experience in interfacing with customers
• Strong background and experience with x86-based server architecture
• Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
• Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
• Individual must be able to work effectively in a high pressure environment

Benefits

• Comprehensive benefits package
• Participation in bonus and equity award programs