About the position
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Responsibilities
- Craft Platform Messaging & Positioning: Define and evolve how we articulate the value of the Uniphore Business AI Cloud to both technical and business audiences.
- Tell a Cohesive Story: Build messaging frameworks, customer-facing content, and executive narratives that connect the dots between platform capabilities and enterprise outcomes.
- Support Technical Conversations: Collaborate with product teams, engineers, and field teams to accurately capture platform features and communicate them in a way that resonates with buyers and users alike.
- Partner with Executives: Work closely with senior leaders on strategic communications, customer presentations, analyst briefings, and thought leadership.
- Market Intelligence & Competitive Analysis: Monitor the AI and enterprise platform landscape to keep our positioning sharp and relevant.
- Drive Field Enablement: Deliver sales training, pitch decks, battlecards, and other enablement content that makes our story easy to understand and compelling to sell.
- Create GTM Content: Own the development of solution briefs, videos, web content, and presentations that bring our platform vision to life.
Requirements
- 8–12 years of experience in product marketing, solution marketing, or related GTM roles in enterprise software.
- Strong understanding of AI/ML, data platforms, or enterprise infrastructure.
- Proven ability to craft high-impact messaging and content that resonates across both technical and executive stakeholders.
- Excellent communication skills with a track record of working cross-functionally with product, engineering, sales, and leadership.
- Strategic mindset with strong execution chops and a bias for action.
- Prior experience marketing platforms with layered architectures is a strong plus.
Nice-to-haves
- Background in marketing AI, data, or infrastructure platforms.
- Experience bringing technical capabilities to market in a category-defining space.
- Familiarity with both IT and line-of-business personas and enterprise sales cycles.
Benefits
- Competitive base pay.
- Annual incentive opportunity based on target achievement.
- Pre-IPO stock options.
- Medical, dental, vision benefits.
- 401(k) with a match.
- Generous paid time off.
- Paid holidays.
- Paid day off for your birthday.
- Other paid leave policies to support employees through all phases of life.
