Principal UX/UI Designer - Pelvic Health

About the position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We are currently looking for a Principal UX/UI Designer to join our User Experience team. The Pelvic Health Operating unit specializes in providing innovative solutions for patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with sacral neuromodulation and percutaneous tibial neuromodulation. This position can be remote from anywhere within the United States or work a hybrid schedule with 3 days onsite at our Fridley, Minnesota location.

Responsibilities

• Lead and collaborate with a team of UI, UX, human factors, system designers and software designers to conceptualize, design, and iterate on products that empower clinicians and patients utilizing neurostimulation implants.
• Facilitate working sessions, brainstorming, design reviews and collaborative design meetings.
• Generate and maintain user personas, journey and experience maps, and contribute to definition of jobs to be done.
• Design and conduct generative research with users, supporting the translation of user/customer needs into design concepts.
• Design and conduct formative usability studies to ensure designs enable the safe and effective use of products.
• Identify potential use errors and recommend design changes to mitigate.
• Design and conduct summative usability studies to confirm safe and effective use of the product.
• Design and conduct real world testing to ensure launched product has met user needs and supports an excellent user experience.
• Work closely with the product development and marketing teams to ensure products support stakeholder needs.
• Develop and support standard operating procedures and practices.
• Be comfortable with frequent customer contact and demonstrate knowledge of the customer journey.
• Consider technology, platforms, and architecture while applying human-centered techniques in design approaches.
• Collaborate across Medtronic and the Industry to improve practices within the organization.
• 25% or less domestic travel.

Requirements

• Bachelor's degree in a technical discipline.
• Minimum of 7 years of relevant experience or advanced degree and a minimum of 5 years of relevant experience.

Nice-to-haves

• Bachelor's or advanced degree in design/user experience/human factors or related field and minimum of 7+ years of experience in conducting user research, identifying insights and opportunities, and collaborating with cross-functional partners to design the user experience for products.
• Experience designing and validating class III medical devices.
• Experience working with devices involving both software and hardware preferred.
• Experience leading UX/UI designers and human factors teams working on complex development programs.
• Experience using Figma, Miro, UX Research platforms such as Dovetail or Great Question.
• Experience collaborating with external design firms.

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan