About the position
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We are currently looking for a Principal UX/UI Designer to join our User Experience team. The Pelvic Health Operating unit specializes in providing innovative solutions for patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with sacral neuromodulation and percutaneous tibial neuromodulation. This position can be remote from anywhere within the United States or work a hybrid schedule with 3 days onsite at our Fridley, Minnesota location. In this exciting role as the Principal UX/UI Designer, you will be responsible for the development of our next generation Pelvic Health platform. You'll lead a team of skilled UI/UX designers and human factors engineers to apply human centered principles to the design of implantable neuromodulation systems and the mobile and web-based applications that control them.
Responsibilities
- Lead and collaborate with a team of UI, UX, human factors, system designers and software designers to conceptualize, design, and iterate on products that empower clinicians and patients utilizing neurostimulation implants.
- Facilitate working sessions, brainstorming, design reviews and collaborative design meetings.
- Generate and maintain user personas, journey and experience maps, and contribute to definition of jobs to be done.
- Design and conduct generative research with users, supporting the translation of user/customer needs into design concepts.
- Design and conduct formative usability studies to ensure designs enable the safe and effective use of products.
- Identify potential use errors and recommend design changes to mitigate.
- Design and conduct summative usability studies to confirm safe and effective use of the product.
- Design and conduct real world testing to ensure launched product has met user needs and supports an excellent user experience.
- Work closely with the product development and marketing teams to ensure products support stakeholder needs.
- Develop and support standard operating procedures and practices.
- Be comfortable with frequent customer contact and demonstrate knowledge of the customer journey.
- Consider technology, platforms, and architecture while applying human-centered techniques in design approaches.
- Collaborate across Medtronic and the Industry to improve practices within the organization.
- 25% or less domestic travel.
Requirements
- Bachelor's degree in a technical discipline.
- Minimum of 7 years of relevant experience or advanced degree and a minimum of 5 years of relevant experience.
Nice-to-haves
- Bachelor's or advanced degree in design/user experience/human factors or related field and minimum of 7+ years of experience in conducting user research, identifying insights and opportunities, and collaborating with cross-functional partners to design the user experience for products.
- Experience designing and validating class III medical devices.
- Experience working with devices involving both software and hardware preferred.
- Experience leading UX/UI designers and human factors teams working on complex development programs.
- Experience using Figma, Miro, UX Research platforms such as Dovetail or Great Question.
- Experience collaborating with external design firms.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan
