About the position
Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including private student loans, student loan refinancing, and access to thousands of scholarships. Earnies are committed to helping students live their best lives, free from the stress of student debt. The Product Analyst position will report to our Lead Product Analyst.
Responsibilities
- Lead data-driven experimentation to improve the client loan application experience
- Develop and maintain product analytics tracking across web and mobile platforms
- Partner with Product, Research, and Design to define customer personas and roadmap priorities
- Collaborate with Data Engineering to validate analytics solutions and drive model development
- Work cross-functionally to improve performance visibility and make actionable recommendations
- Design and execute complex statistical models and support major company initiatives
- Identify opportunities for new product analytics initiatives, improved reporting processes, or enhanced testing strategies
Requirements
- 2+ years of relevant experience in a product-centric or analytical role
- At least 1+ years indicating a highly proficient understanding of SQL
- 1+ years experience in A/B testing or statistical methodologies
- Comfortable with analytics tools like Segment, Amplitude, Looker, or Optimizely
- Strong business acumen with the ability to translate data into strategic insights
- Excellent communication skills and ability to collaborate across functions
- Curious, detail-oriented, and able to manage tight deadlines in a fast-paced environment
- A collaborative, 'coach mentality' who values sharing knowledge and working well with cross-functional teams
- Willingness to travel to the Oakland office monthly to collaborate with other Earnies.
Nice-to-haves
- Familiarity with R or Python
- Familiarity with ETL tools (e.g., dbt, Fivetran) for transforming raw data
- Experience modeling financial portfolios (especially student loans)
- Familiarity with lifecycle marketing and customer segmentation
- Exposure to full product development lifecycle from concept to implementation
- Familiarity with internal control requirements and data governance
Benefits
- Health, Dental, & Vision benefits plus savings plans
- Mac computers + work-from-home stipend to set up your home office
- Monthly internet and phone reimbursement
- Employee Stock Purchase Plan
- Restricted Stock Units (RSUs)
- 401(k) plan to help you save for retirement plus a company match
- Robust tuition reimbursement program
- $1,000 travel perk on each Earnie-versary to anywhere in the world
- Competitive days of annual PTO
- Competitive parental leave
