About the position
The Product Design Analyst is responsible for ensuring the successful realization of technical product initiatives across Elavon’s Solutions Consulting organization. As an individual contributor in a newly created role, we are looking for a pioneering, meticulous teammate who can pair business acumen with technology mastery to drive measurable solution progression, feature delivery, and procedural optimization in a fast-paced, demanding environment. The ideal candidate brings extensive, demonstrable, hands-on proficiency across business, product, and technology disciplines balanced with tenacious customer advocacy, all of which will be required to meet the expectations of a high-profile team delivering market-leading solutions. You will be tasked with: working directly with the product and technology leads as well as peers and stakeholders across the entire organization to ensure peerless delivery of high visibility initiatives.
Responsibilities
- Write effective user stories applying an open mind and ability to consider different perspectives and possibilities.
- Utilize critical thinking in addition to pattern identification and information assessments.
- Quickly grasp emerging technology, products, and solutions.
- Maintain a bias for urgency, automation, and data validated outcomes.
- Define appropriate metrics and best practices to ensure goals and SLAs are exceeded.
- Monitor and continually improve technology investment ROI, processes, communication, and automation to ensure speed to revenue.
- Develop scalable strategies capable of maintaining support levels during growth.
Requirements
- Bachelor's degree, or equivalent work experience.
- Eight to ten years of professional experience.
Nice-to-haves
- Computer Science degree or equivalent experience.
- RESTful API development and/or integration.
- Direct data analysis (SQL, R/Python).
- Hands-on coding experience in one or more contemporary languages.
- Demonstrative experience in one or more software development frameworks.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
