About the position
Baton is Ryder's in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics. With $10B in freight under management, our technology reaches every part of the U.S. economy. We design and ship category-defining software that enables Ryder and its 50,000+ customers-including some of the world's most well-known brands-to plan and execute freight intelligently, efficiently, and cost-effectively. Our work includes everything from customer-facing software to the data platform that will power the next era of innovation at Ryder. Baton’s mission: enable supply chain on autopilot. Ryder acquired Baton in 2022 to power its next wave of digital products. We operate at startup speed, with Fortune 500 reach. If you have a passion for solving complex problems and creating impact for the engine of the American economy, you'll love it here.
Responsibilities
- Manage and mentor 2-4 designers, run crisp critiques, and build a career ladder that scales
- Own the design system and raise quality through repeatable processes, design reviews, and data-driven decision making
- Partner with PM, Engineering, and ML Data Scientists to deliver end-to-end experiences for our core platform and new AI initiatives
- Turn complex driver, dispatcher, and analyst workflows into simple, elegant UX that saves hours and gallons at scale
- Define success metrics, synthesize research + usage data, and rapidly prototype to validate ideas before they hit the road
Requirements
- Managed 2-5 individual contributors and knows how to grow talent while keeping projects on track
- Comfortable switching between strategy, pixels, and Figma hotkeys
- Default to 'let's build a v1 today' over 'let's schedule another meeting'
- 5+ years creating B2B SaaS or complex workflow products with a portfolio that shows both craft and systems thinking
Nice-to-haves
- 7+ years of experience in Product Design
- Exposure to logistics, transportation, or other heavy-ops domains
- Start-up or high-growth experience; thrives in ambiguity and wears multiple hats
- Familiarity with AI/ML-driven UX patterns
Benefits
- Competitive salary and bonus structure
- Annual bonus and Long Term Incentive Plan participation
- Hybrid work schedule
- 401k with matching
- Medical, Dental, and Vision health coverage
- Employee Stock Purchase Program (15% discount to market value)
- Hyper-stable, publicly traded enterprise
- Collaborative, fun, and tech-forward office in Hayes Valley (San Francisco)
