About the position
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. As a Product Manager, Product & Growth on the Biz360 team, you'll play a unique hybrid role-owning product strategy and delivery while leading efforts to drive acquisition, adoption, engagement, and retention. You'll work across engineering, design, marketing, analytics, and sales to create solutions that help small businesses operate more efficiently and grow. This is a great fit for someone who thrives in end-to-end product ownership and loves using data to unlock growth.
Responsibilities
- Define and execute product strategy alongside the Director of Product Management, helping shape the future of Biz360
- Lead feature development from idea through delivery-writing requirements, managing sprints, and driving execution with development pods
- Analyze usage data and customer behavior to identify opportunities to optimize onboarding, engagement, retention, and lifetime value
- Partner with marketing, analytics, and sales to fine-tune the acquisition funnel and improve conversion and activation
- Experiment with lifecycle campaigns, SEO/SEM, marketing automation, and in-product messaging to deepen user engagement
- Support go-to-market planning, product positioning, and launch strategies
- Be a champion for the user experience-ensuring features are valuable, usable, and drive measurable outcomes
Requirements
- 3-5 years of product management experience, ideally in Fintech, SaaS, or growth-focused platforms
- Experience in B2B, B2B2B, or B2B2C models, with strong familiarity across the acquisition-to-retention lifecycle
- A data-driven mindset-comfortable with metrics, funnels, and experimentation
- Exposure to lifecycle marketing, SEO/SEM, and marketing automation tools
- Ability to balance product delivery with growth strategy-thinking both technically and commercially
- Strong cross-functional collaboration skills, particularly with engineering, design, and marketing
- Passion for helping small and mid-sized businesses succeed
Benefits
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
- 10 annual paid sick days
- 10 or more annual paid vacation days based on level
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement
- Gender-inclusive benefits
- Many more
