TDposted 11 days ago
$86,840 - $130,000/Yr
Full-time • Mid Level
Portland, ME

About the position

The Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss objectives. The Product Manager manages a particular product or function supporting in the achievement of a business strategy. This role acts as a source for innovation led through customer insights and creating a better customer experience with a particular product. The role is accountable for business results and product sales, working with Acquisition teams to ensure widget and volume targets are met.

Responsibilities

  • Oversees the end to end management of assigned products, services and programs.
  • Acts as a source for innovation led through customer insights.
  • Accountable for business results and product sales.
  • Works with Acquisition teams to ensure widget and volume targets are met.
  • Develops and maintains a robust understanding of regulatory requirements, customer, market, and industry.
  • Develops and implements products/policies and procedures to enhance customer experience.
  • Liaises with partners to understand industry and customer trends.
  • Conducts ongoing industry and competitive analysis to obtain market insights.
  • Champions the development of the annual business plan and the monthly/quarterly forecast process.
  • Identifies and manages risks associated with the product/segment.

Requirements

  • Undergraduate degree or product management certificate and/or 7+ years relevant experience.
  • Advanced knowledge of product research, product analysis and development.
  • Ability to lead, plan, implement and evaluate program/project activities.
  • Ability to communicate effectively in both oral and written form.
  • Ability to work collaboratively and build relationships across teams and functions.
  • Skill in preparing and managing budgets and P&L.
  • Knowledge of and/or skill in using analytical software tools and data analysis methods.

Nice-to-haves

  • Experience in financial services or banking.
  • Familiarity with customer experience enhancement strategies.
  • Knowledge of current and emerging competitor and market trends.

Benefits

  • Base salary and variable compensation/incentive awards.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
  • Banking benefits and discounts.
  • Career development and mentoring programs.
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