About the position
At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.
Responsibilities
- Define the product vision: Understanding market trends, customer needs, and business goals to create a clear and inspiring vision for the product.
- Creating elegant experiences to power campaigns at scale for some of the largest B2C brands in the world.
- Understanding the business value of a unified customer view and making that available to our customers.
- Develop the product strategy: Collaborating with stakeholders to devise a comprehensive product strategy that considers market dynamics, competition, and opportunities.
- Finding important customer insights and helping brands take action on those insights.
- Ingesting and cleaning large amounts of data daily and blending it with real-time events.
- Automatically stitching data together across disparate systems by training machine-learning models to build a probabilistic knowledge graph.
- Taking research algorithms and productionizing them for high-scale usage.
- Prioritize features and requirements: Make data-driven decisions about the most important features and needs, given limited resources and competing demands.
- Allowing users to perform complex, real-time queries across an aggregated view of their data.
- Publishing query result data to a diverse set of systems for client usage.
- Crafting a powerful and elegant user experience to make these systems accessible for humans.
- Connecting seamlessly to a wide variety of systems across marketing, analytics, and IT.
- Working with the engineers that accomplish this flexibly, durably, and while supporting each other in a distributed working environment.
Requirements
- 15 years experience in product management roles.
- Passion for understanding and leveraging data to make delightful experiences for less technical users.
- Experience working with activation or campaign systems, and understanding the complexity of orchestration across many platforms.
- Demonstrated passion for balancing robust SaaS craftsmanship with continually shipping value to customers.
- Experience as the primary owner for complex projects involving coordination between customers, product management, and engineering.
- Strong desire to learn and investigate new technologies in a hands-on, practical manner.
- A demonstrated success working in a fast-paced, swiftly-changing environment.
- A demonstrated history of escalating success in your career.
Benefits
- 100% employee healthcare coverage
- transportation subsidies
- comfortable work environment with plenty of snacks
- self-managed PTO
- flexibility to do your best work in the way that works for you
- inclusive environment with opportunities for personal growth
- cash incentives
- stock options
