About the position
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. We are seeking a talented and detail-oriented Product Marketing Operations Manager to drive efficiency, alignment, and impact across our Product Marketing team. This role sits at the intersection of strategy, process, and execution-ensuring that our initiatives run smoothly, data informs our decisions, and cross-functional collaboration is seamless. If you thrive on building scalable processes, optimizing workflows, and enabling Product Marketing teams to move faster and smarter, we want to hear from you!
Responsibilities
- Design and own the end-to-end product announcement and activation workflow, ensuring alignment across teams, clear milestones, and flawless execution of our product launches.
- Lead the planning, tracking, and execution of key Product Marketing initiatives, ensuring alignment with GTM, Marketing, and Product teams.
- Act as the operational glue between Product Marketing, Demand Gen, Sales Enablement, GTM, and Product/Engineering teams to drive seamless execution.
- Identify inefficiencies and implement best practices to enhance speed, agility, and collaboration within Product Marketing and our cross-functional partners.
- Develop and optimize workflows, tools, and frameworks to enhance Product Marketing efficiency and impact.
- Build and manage reporting frameworks to measure Product Marketing effectiveness, product launch performance, and sales enablement impact.
- Keep leadership team informed of status and risk of owned programs and projects.
Requirements
- Bachelor's degree in Business, Marketing, Analytics, or a related field
- 6-10 years of experience in a B2B SaaS environment, preferably in Program management roles
- Demonstrated & progressive success in project management, managing several projects at once and driving cross-functional stakeholders to action.
- Strong familiarity with project management tools, methodologies and best practices.
- Attention to detail and effective time management.
- A self-starter who thrives in a fast paced culture and isn't afraid of change and ambiguity.
- PMP Certification is a plus; comfort with data and analyzing impact is a plus.
- Experience leading transformational and strategic programs is a plus.
- Experience with CRM (Salesforce), project management tools (Asana, Jira, Airtable, Confluence), data orchestration tools (Workato, Zapier), visualization tools (Tableau), and database tools (Snowflake).
Benefits
- Medical, dental, and vision plans designed to fit you and your family's needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
