Product Operations Director

About the position

We are seeking a visionary and strategic Director of Product Operations to oversee the operational aspects of our diverse product portfolio for the Smart Energy portfolio of products. In this role, you will lead a team responsible for managing the end-to-end lifecycle of our products in Water, Electric and Gas, optimizing processes, and driving successful product launches. The ideal candidate will have a proven track record of leadership in operations management, exceptional strategic planning skills, and a passion for driving excellence in product operations.

Responsibilities

• Develop and execute a comprehensive operations strategy for our product portfolio, aligned with business objectives and market needs.
• Oversee the entire product lifecycle, from concept to launch and post-launch support.
• Lead and mentor a team of operations professionals responsible for managing product initiatives.
• Collaborate closely with cross-functional teams including product management, engineering, design, marketing, sales, and customer support to drive product initiatives forward.
• Identify opportunities to streamline and optimize product development and delivery processes.
• Identify and mitigate risks that may impact the successful delivery of product initiatives.
• Monitor key performance metrics related to portfolio operations, such as project timelines, resource utilization, and customer satisfaction.
• Maintain comprehensive documentation of product initiatives, including project plans, meeting notes, and status reports.

Requirements

• Minimum of 10 years of experience in offering management or related roles
• Proven track record of driving portfolio growth and capturing market opportunities
• Strong leadership and people management skills
• Excellent strategic thinking and problem-solving abilities
• Ability to analyze market trends and customer needs to identify growth opportunities
• Excellent communication and interpersonal skills

Nice-to-haves

• Bachelor's degree in Business, Engineering, or related field
• Master's degree in Business, Engineering, or related field
• Experience in a global organization
• Experience in leading offering management teams focused on portfolio growth
• Strong analytical and market research skills
• Ability to adapt to a fast-paced and changing environment