About the position
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Royal Caribbean Group’s Information Technology Team has an exciting career opportunity for a full-time IT Product Owner reporting to the Product Manager. The position is onsite and based in Miramar, Florida. The Product Owner is responsible for working with senior management to set strategy, vision and roadmap of multiple products assuring alignment with business goals and objectives. You are responsible for creating and maintaining a product backlog, prioritizing, driving completion of MVP/POCs, and evaluating the delivery by the agile team(s) to ensure impeccable features and functionality. You are the owner for at least one critical software product and/or project from inception through to delivery in close collaboration with various roles from Delivery, Product, Engineering, Architecture, Infrastructure and Security. The role supports creation of all product owner deliverables to assure alignment with best practices/principles and company technology vision. The Product Owner is viewed by others as a subject matter expert in his/her product field, and a role model of corporate culture. The role requires strong interpersonal and teamwork skills. The Product Owner reports to the product manager.
Responsibilities
- Work with the product manager to understand customer expectations, requirements and business values for platform features.
- Develop a feature-based roadmap, objectives and milestones with involvement from all relevant stakeholders (internal and external) to ensure technical feasibility and alignment with the product technology roadmap.
- Coordinate communications between all stakeholders. Conduct milestone demonstrations with stakeholders.
- Write epics and user stories with acceptance criteria for the team backlog.
- Write user stories with sufficient details for the team to size the effort.
- Drive definition of the Minimal Viable Product (MVP) based on business and strategic measures.
- Manage scope, groom and prioritize one or two team backlogs on a regular basis.
- Provide guidance to the team during sprint planning. Verify accurate documentation and communication of product/application decisions and strategies.
- Review and accept or reject user story completion based on acceptance criteria.
- Identify, address, track and manage risks, and escalate when necessary, in collaboration with the Delivery Lead.
- Work with program and engineering managers to communicate project statuses and risks.
- Identify and manage cross team dependencies to prevent impediments and foster collaboration.
- Leverage JIRA, Confluence, and other tools to provide metrics and reports for sprint and project management.
- Lead, coach and mentor other product analysts and promote a culture of innovation.
- Remain current with business industry and operational trends in order to advise and advocate solution approaches for systems and applications to meet growing business needs.
- Perform other duties as required.
Requirements
- Requires a bachelor's degree or higher in Computer Science, Information Technology or any related discipline.
- 5+ years of work experience as a Product Owner in Software Engineering / Information Technology or related area.
- Proven ability to lead, facilitate, coach, mentor and communicate effectively in both an interpersonal and/or group setting.
- Extensive knowledge and experience engaging and empathizing with the customer, putting their wants and needs at the heart of all products.
- Extensive knowledge and experience utilizing various tools and techniques for ensuring product health, reliability, availability and maintainability.
- Extensive knowledge and experience with methodologies, tools, and techniques for managing software products at all stages of the product lifecycle.
- Extensive knowledge and experience with the business aspects and operation of a software product.
- Extensive knowledge and experience in helping customers install, integrate, and operationalize software products or systems.
- Extensive knowledge and experience in the Travel / Hospitality industry.
- Extensive knowledge and experience with software development lifecycle methods (e.g., agile).
- Solid technology background in software development & platforms to enable leading technical professional.
- Able to lead and collaborate with persons at all levels of responsibility in the Information Technology and Corporate organizations.
- Possesses an in-depth understanding of IT estimation activities.
- Demonstrates ability to coordinate the analysis and problem solving of engineering problems with many individuals.
Nice-to-haves
- Effective Communicator with clear, articulate, and effective writing and speaking skills.
- Creative thinker with a solid understanding of agile practices, patterns and techniques.
- Knowledge of the interconnected set of elements for your product ecosystem.
- Organized, Efficient, and Accountable with a keen eye for detail.
Benefits
- Competitive compensation and benefits package.
- Excellent career development opportunities.
