About the position
The Product Success Intern will support the Product Success Team at Opus IVS by assisting in data analysis, documentation, and cross-functional coordination. This role focuses on ensuring accurate service reporting, investigating discrepancies, and helping maintain a high standard of product delivery and customer experience.
Responsibilities
- Assist with reviewing and maintaining accurate reporting to support invoice and service delivery.
- Help develop and update documentation for product integration processes, ensuring alignment with technical specifications.
- Collaborate with cross-functional stakeholders (e.g., Product Success Managers, Project Manager, Key Account Managers) to gather feedback and contribute to continuous improvement initiatives.
- Contribute to project planning and tracking, including risk identification and progress updates on Monday.com.
- Investigate data discrepancies and work with the Product Success Team to identify resolutions.
Requirements
- Pursuing a Bachelor’s degree in Business, Engineering, or a related field.
- Excellent communication and organizational skills, with keen attention to detail.
- Familiarity with data analysis tools (e.g., Excel, SQL) or willingness to learn.
- Ability to adapt quickly and thrive in a fast-paced environment.
Benefits
- Competitive Pay: We offer a competitive total compensation plan including salary, bonuses, tuition reimbursement, and a match contribution to your 401k.
- Time Off: Employees receive paid holidays and floating holidays.
- Benefits: A comprehensive benefits package, including medical, dental, and vision.
- Opportunity: To be a part of a fast-growing company working to make the world safer!
