Conceptaposted 13 days ago
Miami, FL

About the position

We’re a fast-growing company in the cosmetics and nutrition industry, expanding our portfolio with innovative products for the Amazon marketplace. We’re seeking a Test Lead to build and lead our product testing framework, ensuring every item meets the highest quality standards before launch. As Test Lead, you’ll be responsible for designing and executing a comprehensive testing system from scratch. You will collaborate with R&D, product management, logistics, and formulation teams to validate every product through structured manual testing, sensory panels, and consumer research. This is a critical role ensuring product quality, safety, and customer satisfaction.

Responsibilities

  • Build the testing system from scratch: design protocols, processes, and infrastructure for consumer and sensory testing
  • Develop research methodology: create questionnaires, interview guides, and apply quantitative/qualitative testing methods
  • Manage target audience segmentation: build and maintain respondent databases, recruit test participants, and ensure valid testing panels
  • Oversee sample management: track, label, and store 150–200+ samples, ensuring proper conditions and timing
  • Conduct and coordinate interviews: ensure unbiased feedback collection, accurate recording, and insight generation
  • Analyze and report data: identify patterns and provide actionable recommendations for formula, scent, and packaging improvements
  • Ensure digital workflow discipline: maintain structured archives of all test data, templates, and reports
  • Collaborate with R&D Director: align on test plans, report findings, and support decision-making on product development

Requirements

  • Proven experience in product testing, sensory evaluation, or QA in the cosmetics, nutrition, or FMCG sectors
  • Strong understanding of quantitative and qualitative research methodologies
  • Hands-on experience with test panel organization, respondent management, and sample logistics
  • Exceptional attention to detail, organizational skills, and ability to build systems from the ground up
  • Excellent communication and reporting skills, comfortable working in a fast-paced environment
  • Passion for ensuring top-quality products reach the market

Benefits

  • Play a key role in shaping our testing and quality assurance systems
  • Be part of a fast-growing company bringing innovative products to a competitive market
  • Collaborate with an energetic, mission-driven R&D and product team
  • Opportunity to build a process that directly influences customer satisfaction and brand reputation
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