About the position
This position requires a Bachelor of Science in Computer Science, Healthcare Administration, Business Management, or a related field. Equivalent relevant experience in a healthcare organization (3 years) is also acceptable. The role is full-time and virtual, with the ability to come into the office on occasion. The candidate must be capable of managing multiple assignments with a high level of autonomy and independence. Data analysis experience, particularly with FACETS, is preferred, along with an understanding of healthcare systems, including eligibility files, system error files, and system intake files. The ideal candidate will be highly organized, adept at quickly diagnosing issues and potential failure points, and possess a curiosity to foster innovation and pave the way for growth. A commitment to being the difference for customers in every interaction is essential.
Responsibilities
- Convert strategic product decisions and planning into operational and digital requirements and executable work packages.
- Lead requirements sessions with key business subject matter experts (SMEs).
- Document process changes, gaps, and technical support required to implement our product strategy across MVP departments and teams.
- Collaborate with the Value Stream Specialist and Director of Product Operations to thoroughly plan product implementation across the organization.
- Utilize relational databases to assess customer or group impact for incidents.
- Prepare detailed analyses and reports for internal stakeholders, focusing on product implementation.
- Ensure transparent communication across departments by comprehending and addressing business requirements.
- Represent the department on committees and project teams.
- Lead and manage table creation and updates related to product information.
- Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
Requirements
- Bachelor of Science in Computer Science, Healthcare Administration, Business Management, or a related field.
- Equivalent relevant experience in a healthcare organization (3 years) is also acceptable.
- 3 years relevant analyst experience required.
- Capability to manage multiple assignments with a high level of autonomy and independence.
- Data analysis experience, particularly with FACETS (preferred).
- Understanding of healthcare systems, including eligibility files, system error files, and system intake files (preferred).
- Highly organized and adept at quickly diagnosing issues and potential failure points.
- Curiosity to foster innovation and pave the way for growth.
- Humility to play as a team.
- Commitment to being the difference for our customers in every interaction.
Nice-to-haves
- Experience with FACETS data analysis.
- Understanding of healthcare systems.
