Receptionist

About the position

Frenchies Modern Nail Care is not your typical nail salon. We’re a clean, modern, and friendly studio focused on professionalism, fun, and delivering exceptional guest experiences. Our environment is free from harsh chemicals and full of good vibes. We’re looking for a highly organized, upbeat, and reliable Concierge to be the face of our studio. This front desk role is essential to creating a seamless, welcoming experience for every guest who walks through our doors.

Responsibilities

• Greet guests with warmth and professionalism
• Manage check-ins, check-outs, and appointment scheduling
• Answer phones, handle guest questions, and resolve basic concerns
• Promote our Polish Pass membership program
• Maintain a clean, organized studio environment - not a lot of time to sit down!
• Coordinate with nail specialists and management to support smooth operations

Requirements

• 2+ years of customer service or front desk experience
• Friendly, positive, and team-oriented attitude
• Strong multitasking and communication skills
• Professional appearance and demeanor

Nice-to-haves

• Experience in salon/spa/hospitality

Benefits

• Bonus based on performance
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Training & development
• One free manicure and one free pedicure per month
• Paid training and ongoing support
• Flexible scheduling (no late nights!)