Recreation Services Technician - Marketing

About the position

The Recreation Services Technician is responsible for delivering specialized programming and support within a designated area of Parks and Recreation Department. This role requires subject-matter expertise in one or more core service areas, such as athletics, aquatics, cultural arts, marketing, outdoor recreation, historic preservation, and senior services.

Responsibilities

• Communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Interact with patrons to provide a positive customer experience.
• Provide accurate information regarding activities and services.
• Deliver specialty services specific to the goals of assigned area.
• Assist and participate in the success of the program as a whole.
• Monitor the assigned facility and participants.
• Keep the assigned area clean and orderly.
• Observe and enforce the rules and procedures of the assigned area for the safety and welfare of the staff and participants.
• Operate a computer with facility management software; process registrations and admissions, balance cash drawer, prepare bank deposits, collect funds, issue receipts, and record transactions.
• Maintain accurate records and reports.
• Maintain and monitor schedules and calendars.
• Render aid as needed, including administering CPR and using an AED device.
• Order supplies and equipment for programs and activities.
• Operate, utilize, and maintain inventory of audio/visual equipment, program equipment, and supplies in the assigned facility.
• Plan and prepare special events.
• Create and design visually appealing content for various mediums, including social media, digital signage, and print materials.
• Assist in the monitoring, management, and updating of the department's social media accounts and websites.
• Ensure consistency in branding and messaging across all digital and print platforms.
• Capture photos and videos during events and make live social media posts as required.
• Provide support in the preparation and distribution of promotional materials for events and programs.
• Work a flexible work schedule with some weekend, evening and holiday work required.
• Perform other work as assigned.

Requirements

• High school diploma or GED equivalent required.
• Must possess a driver's license valid in the State of Tennessee.
• Must possess current CPR/AED certifications or the ability to obtain same within six (6) months from date of hire.

Nice-to-haves

• Graphic design skills in Adobe Creative Suite, Canva, etc.
• Social media content and website management skills.
• Photography skills.