About the position
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Join our team in the Land of Enchantment! Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a dynamic individual with great attention to detail and professionalism for an exciting role as Sales, Catering, and Marketing Coordinator. An individual who shares our passion for achieving service excellence and infuses enthusiasm into everything he/she does! You enjoy being on the cusp of market trends, you enjoy promoting local awareness through different media channels.
Responsibilities
- Provide administrative support primarily for the Travel Industry Sales Manager, Group Sales Manager, Director of Catering, Director of Public Relations, Director of Digital Marketing, and the Commercial Director.
- Assist in organizing Group and Travel Industry needs and act as a liaison with the resort's reservation team members in conjunction with the Reservations Manager.
- Provide backup support to the Sales Managers and the entire sales, catering, and marketing team.
- Maintain Golden Sales and Catering accounts, including traces, creating and updating bookings, manipulating events in the function diary, and the preparation of Banquet Event Orders and resumes if needed.
- Coordinate Purchase orders and process invoices for Sales & Marketing/Catering Division.
- Manage Internal Meetings, assist other departments with BEO's for internal meetings.
- Manage Gift Certificate log and creation of gift certificates.
- Assist in completing special projects which may include mailings, competitive surveys, or other assigned duties; maintain and order office supplies.
Requirements
- 2+ years' experience as Sales/Catering Assistant.
- Systems knowledge of Delphi/Amaeus.
- Professional attitude and sincere approach with interaction to guests and vendors via phone and face to face.
- Strong working knowledge of SalesForce.com/Delphi.FDC (Golden Sales and Catering) and Meeting Broker.
- Excellent organizational and time management skills.
- Ability to prepare accurate written correspondence including letters, contracts, and reports.
- Knowledge of production methods in graphic art and marketing collateral.
Nice-to-haves
- Experience in luxury hospitality industry.
- Proactive and inquisitive mindset to develop problem-solving, decision-making, conflict resolution, and strategic thinking skills.
- Ability to work hard but still have fun.
Benefits
- Complimentary stays at Four Seasons over 115 locations worldwide (subject to availability).
- Free employee meals prepared by the culinary team.
- Excellent Training & Development.
- Competitive Salary.
- Complimentary employee parking.
- Food & Beverage discounts.
- Spa Discounts.
- Medical benefit plan, including medical, dental, vision, life insurance.
- Domestic Partnerships benefits.
- Incredible Parental Leave Benefits.
- Pet Insurance.
- 401(k) Retirement Plan.
- Annual Incentive Program.
- Paid Time Off.
- Sick Leave.
- A culture that breeds success, and rewards it in many different ways.
