Retail Display Installer - Technology

About the position

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you'll execute a wide range of in-store tasks, including installing and updating sales floor fixtures and endcaps, performing build-outs, resets, and display repairs, and following plan-o-grams and client-specific directives. You'll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you'll manage store-level relationships and ensure top-quality execution on every project.

Responsibilities

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete necessary forms/images/surveys associated with each job/assignment before leaving the job site.
• Maintain and update displays according to planograms/client requests.
• Conduct break-fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team's success by assisting other members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast-paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Available for weekend assignments as needed.

Requirements

• Must be 18 or older (due to insurance requirements).
• Must be authorized to work in the United States.
• Flexible availability Monday through Friday.
• Weekend and holiday availability as needed.
• Early morning and late-night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Climb a ladder up to 10 feet in height.
• Safely lift and carry up to 60lbs.
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Effective communication abilities, primarily via phone, text, and email.
• Must own an Android or Apple mobile device to upload photos and data.
• Must have reliable transportation.
• Valid driver's license and proof of insurance.

Nice-to-haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tool usage.
• Ability to follow planogram (POG) directives and secondary communication.

Benefits

• Hourly pay starting at $16.50 per hour, based on experience and location.
• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Job assignments are available Monday-Friday; weekends are not required.
• Paid training.
• Job assignments include both flexible self-scheduling options and fixed shifts based on availability.