About the position
As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.
Responsibilities
- Greet teammates and customers warmly and help ensure the sales floor is clean, organized, and prepared for customers.
- Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
- Engage with customers by offering a warm welcome, making eye contact, and creating friendly, personal conversations.
- Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
- Share Loyalty program benefits and ensure customers have all they need before thanking them sincerely.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Comfortable communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourceful and eager to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfortable handling electronic devices.
Benefits
- Comprehensive health and wellness coverage.
- 401(k) match to invest in your future.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal/financial advice.
