Revenue Operations Manager, NPI (New Product Introduction)

About the position

Join the team redefining how the world experiences design. Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations.

Responsibilities

• Identify opportunities for process optimization in the Enterprise invoicing, collections, and cash applications space, implementing best practices to enhance efficiency and accuracy.
• Assist in the implementation of a new billing tool and customer service desk, helping to define requirements, perform testing, and support hypercare.
• Partner with our IT team to identify opportunities for automating or streamline our KPI's via dashboards or other reporting.
• Partner with Finance, Product and IT teams for different automation and system projects to ensure all accounting requirements are identified, implemented and properly integrated into our revenue platform and revenue recognition tools.
• Influence to ensure new products or initiatives are launched in a scalable way while continuing to support the business.
• Create and perform user-acceptance testing on new products, features, or automation to ensure a successful implementation.
• Partner with Sales, Sales Operations, Legal, and DealDesk teams to identify pain points in the quote-to-cash process, providing solutions that span upstream and downstream systems and processes.
• Identify areas of improvement for data completeness and accuracy, focusing on creating a strong compliance environment with an emphasis on internal controls.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• At least 7+ years of experience in quote-to-cash or a similar finance role with a passion for delivering excellence.
• Experience in a public company environment with a focus on automation and systems (developing requirements, defining and testing UAT scenarios, completing hypercare). Salesforce (or other CRM) experience required, NetSuite or Zuora experience is a plus.
• Strong analytical and creative problem-solving skills, with the capacity to identify issues and implement solutions proactively.
• Knowledge of revenue recognition based on the requirements of ASC 606 (US GAAP) and IFRS 15 a plus.

Benefits

• Equity packages - we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally