About the position
The Senior Product Manager will report directly to the Chief Risk Officer (CRO) of NinjaHoldings. This person will be responsible for driving the initiatives that directly impact key business goals such as loan volume growth and portfolio performance. They will also be responsible for prioritizing the roadmap for the Risk team and determining what best meets the business goals while ensuring essential 'business as usual' work is not forgotten. In addition to the Risk team, they will work directly with many departments such as Marketing, Engineering, Compliance, and Finance to ensure all are aligned in the pursuit of the key goals. The right candidate will be analytical - we're a lending business driven by numbers and driving numbers - and technical - to support the design and implementation of scalable solutions. They will be a personable Type A personality - success requires working with and through other teams on complicated and complex projects. They will be able to move quickly from big picture thinking to detail oriented thinking.
Responsibilities
- Manage and prioritize strategic projects in partnership with the Risk team, ensuring alignment with key business outcomes.
- Support the technical design and implementation of decisioning models and platforms, working closely with Risk, Engineering and other PMs.
- Translate and clarify technical requirements to ensure readiness for development.
- Regularly attend department and product level meetings to remain aware of how Risk and other departments’ efforts may impact the overall roadmap and company goals.
- Work closely with Marketing, Compliance, Bank Partnerships, Legal, and Engineering to ensure alignment across teams.
- Use data to evaluate and communicate project impact, make informed trade-offs, and guide decision-making at the department level.
- Be the nexus of understanding regarding 'how the products work' from the perspective of Risk, Marketing, Engineering, Compliance and Call Center.
Requirements
- 5+ years product management experience in financial services
- Demonstrated success delivering projects that require coordination and alignment of multiple departments
- Experience writing requirements for Engineering and other departments
- Experience supporting or leading the implementation of decision engines or other technical platforms
- Strong ability to determine priority of projects with disparate goals coming from various departments
- Strong ability to pitch ideas to department heads through the use of data and strategic thinking
- Strong ability to distill the needs of our customers to various departments
- Strong analytical ability to determine the impact of projects to a product's success
- Expertise in one of the following areas: Risk, Marketing, Software Engineering
Nice-to-haves
- Deep experience in consumer lending
- Ability to write SQL
- You've worked in a startup
- You've started a business
Benefits
- Competitive salary and benefits package
- Flexible, remote work
- Fun, fast-paced work environment
- Dynamic start-up culture
- Ability to make an immediate impact in a growth stage company
- Convenient downtown Chicago office located in the heart of the city
- Equal opportunity employer
