About the position
The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.
Responsibilities
- Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
- Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
- Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
- Refill supplies such as toiletries, towels, and linens in guest rooms.
- Empty trash bins and replace liners in guest rooms and common areas.
- Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
- Identify and report any maintenance or repair needs to appropriate personnel.
- Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
- Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
- Respect guests' privacy and maintain security standards by following established procedures.
Requirements
- Previous experience in housekeeping or a related role is a plus.
- Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
- Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
- Strong communication skills for interacting with guests and team members.
- Basic understanding of safety and sanitation practices.
- Flexibility to work nights, weekends, and holidays as needed.
Benefits
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- Flexible Spending Accounts
- 401(k) Retirement Plan
- Paid Time Off, Vacation and Holidays
- Employee Assistance Program
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
