About the position
The Sales Product Specialist assists the Sales Advisor with selling new and used vehicles to customers. When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests). Treats all co-workers, customers, and vendors professionally and with respect. Adheres to Company Policies and Procedures. Maintains a clean and organized work area. Maintains a professional appearance and adheres to the dealership dress code. Contacts and communicates with customers to identify their needs using the sales process. Greets customers upon arrival. Presents customers different vehicle models and gives product information. Shows customers vehicles on the lot and knows the inventory. Builds a rapport with customers to build a base of referrals to establish a customer network. Introduces customers to a sales advisor when the customer is ready to move forward with the purchase. Identifies product quality points and craftsmanship and informs the customers of incentives.
Responsibilities
- Assist the Sales Advisor with selling new and used vehicles.
- Deliver exceptional guest experiences when interacting with customers.
- Help team members deliver exceptional guest experiences.
- Treat co-workers, customers, and vendors professionally and with respect.
- Adhere to Company Policies and Procedures.
- Maintain a clean and organized work area.
- Maintain a professional appearance and adhere to the dealership dress code.
- Contact and communicate with customers to identify their needs.
- Greet customers upon arrival.
- Present different vehicle models and provide product information.
- Show customers vehicles on the lot and know the inventory.
- Build rapport with customers to establish a customer network.
- Introduce customers to a sales advisor when they are ready to purchase.
- Identify product quality points and inform customers of incentives.
Benefits
- Bi-Weekly Pay
- Paid holidays & paid time off
- Deferred Holiday Pay Match
- Paid training
- Stock Awards (select management and front-line team member's eligible)
- Medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join community service initiatives, including paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
