Sales Support in Enterprise Technology and HPC / AI / ML

About the position

The Cambridge Sales Support role is an entry level sales & support position assisting teams in building advanced IT solutions for our clients. By developing personal, operational, sales, and technical expertise in Cambridge solutions, this role can scale into opportunities of greater responsibility at our organization. Examples of this include sales operations, inside / outside sales, solution architecture, advanced systems design, installation and training.

Responsibilities

• Collaborate with Relationship Sales Managers in daily tasks
• Perform product and technology research on hardware, software, and services offerings
• Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit
• Communicate with vendors and clients
• Coordinate online meetings, technical demonstrations, and conferences
• Manage sales and order logistics
• Recommend products and upsell solutions to vendors and clients
• Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information
• Manage positive vendor relationships
• Drive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives
• Participate in trade shows and/or act as a company representative
• Act as a liaison between the corporate office and remote employees
• Gain product and technology knowledge and certifications of the vendors we use in our solution stack
• Build familiarity of trends in storage, networking, data protection, digital archiving, and other infrastructure technologies
• Understand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence, bioinformatics, and life sciences among others
• Understand and execute corporate and sales management's goals and objectives

Requirements

• University undergraduate degree required
• Understanding of basic computer hardware and software required
• Impeccable communications skills
• Ability to multi-task and high attention to detail
• Proactive approach and effective problem-solving skills
• Organized, creative, outgoing, and able to deal with ambiguity
• Ability to work with different types of personalities

Nice-to-haves

• Advanced degree preferred
• Greater understanding of technology and the IT ecosystem preferred
• Some sales experience could assist in scaling to future positions

Benefits

• Multiple health insurance options
• Medical FSA and Dependent Care FSA
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer matching
• Employer-sponsored long-term disability
• Paid holidays and PTO that increases with longevity at the company
• Discounted health club membership
• Convenient parking
• Opportunities for growth