About the position
You will provide an outstanding customer experience by meeting the customer’s needs and demonstrating technical competence.
Responsibilities
- Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
- Ability to complete inter-company feed orders, and inventory transfers and purchases, if applicable.
- Act as a resource for other employees on operational procedures for scale/receiving area.
- Understand how to document and submit customer interactions in CRM (Customer Relationship Management System).
- Assist with inventory control of products offered at the location.
- Maintain inventory of office supplies.
- Working knowledge of Landus inventory policies.
- Perform operations for incoming/outgoing scale traffic in accordance to established procedures (weighing, sampling, grading and ticketing).
- Ability to run grain or agronomy facilities remotely utilizing PLCs.
- Ensure that the work area is kept clean and organized.
- Update the market board as needed.
- Develop ongoing general awareness of Landus Cooperative’s products/services and be able to communicate information to customers.
- Adhere to Landus Cooperative’s safety policies and procedures.
- Champion of safety compliance throughout organization.
Requirements
- Must have a valid state driver’s license.
- Must be able to move/lift up to 50 pounds.
- One year of related experience.
