Senior Director, Unified Commerce and Product Solutions

About the position

As the Senior Director, Commerce and Product Solutions at Brooks Running, you will lead the strategic vision, execution, and operational support of the technology platforms that power our commerce channels, marketing capabilities, and product development lifecycle. This includes direct-to-consumer (DTC) platforms such as brooksrunning.com, Brooks-owned retail stores, and our business-to-business (B2B) commerce platform. You will collaborate with cross-functional leaders to ensure our digital and physical commerce experiences are seamless, scalable, and aligned with our brand and business goals.

Responsibilities

• Define and execute the technology roadmap for Brooks’ global commerce platforms, including DTC, B2B, and retail systems.
• Define a technology strategy and roadmap for unified commerce across selling channels with a key focus on building out a scalable Brooks owned store technology model that can scale for future growth.
• Lead the teams in support of digital commerce solutions that enhance customer experience and drive revenue growth including ecommerce and in store Point of Sale solutions.
• Partner with Marketing and Footwear and Apparel teams to deliver integrated technology solutions that support campaign execution, personalization, and product lifecycle management.
• Oversee the development and support of product information management (PIM), digital asset management (DAM), and product lifecycle management systems.
• Ensure systems scalability, performance, and security across all commerce and product platforms.
• Drive innovation in commerce technology, evaluating emerging tools and trends to enhance Brooks’ competitive advantage.
• Collaborate with senior leadership to align technology initiatives with business priorities and growth strategies.
• Lead cross-functional planning and execution of major technology programs and platform upgrades.
• Establish KPIs and performance metrics to measure the impact of commerce and product technology initiatives.
• Ensure compliance with data privacy, security, and accessibility standards across all digital platforms.
• Accountable for successful delivery of projects in portfolio of area responsible, ensuring timely delivery and alignment with business objectives.
• Act as a strategic partner to Marketing, Product, Retail, and eCommerce teams to ensure technology solutions meet evolving business needs.
• Champion and act as a key sponsor for enterprise-wide initiatives that require alignment across IT, digital, and business functions.
• Represent Brooks at industry events and forums to stay current on best practices and innovations in commerce and product technologies.
• Demonstrate strong leadership skills rooted in Brooks leadership principles.
• Promote Brooks’ Core Cultural Values: Responsible for team culture and keeping a pulse on morale to proactively address any concerns.
• Demonstrate the ability to lead function(s) not in your area of expertise.
• Lead a high-performing team of IT professionals across commerce, marketing, and product technology domains.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Prioritize people investment as much as business management by building a collaborative, open, trusting environment for employees.
• Regularly check-in and assess team morale, asking for feedback from employees.
• Model leadership behavior across the organization and build leadership capability across the team.
• Provide mentorship and professional development opportunities to team members.
• Promote a collaborative and inclusive work environment that values diverse perspectives.
• Manage the annual budget for the Commerce and Product Solutions team.
• Hold team accountable for department and cross-functional deadlines and deliverables.
• Set high standards for your team to deliver results for the brand and the business.
• Maintain vendor relationships and oversee contract negotiations for key technology platforms and services.

Requirements

• Bachelor's degree in Computer Science, Data Science, Engineering, or a related field or equivalent combination of experience. Advanced degree (Master's or Ph.D.) preferred.
• 15+ years of experience in AI, data analytics, and innovation roles.
• 10+ years of experience in directing, managing and developing high performance teams.
• Proven ability to collaborate across teams, inspire others, and provide effective mentorship.
• Proven leadership capabilities to supervise a team and lead strategic business objectives.
• Proven track record of delivering scalable global commerce and product technology solutions.
• Strong direct experience with global branded retail store technology.
• Strong understanding of eCommerce platforms (e.g., Salesforce Commerce Cloud), retail systems (POS, OMS), and B2B commerce tools.
• Experience with marketing technology stacks (e.g., CDPs, DAMs, CMS) and product development tools (e.g., PLM, PIM).
• Excellent strategic thinking, communication, and stakeholder management skills.
• Demonstrated ability to lead through change and drive digital transformation.

Benefits

• Medical, dental, vision, life and AD&D insurance.
• Disability insurance.
• HSA and employer contribution.
• FSA.
• Family & fertility assistance.
• 401K Savings Plan and match.
• Employee assistance program.
• Transportation assistance.
• Five weeks of paid time off.
• Eleven paid holidays.
• Paid sick and parental leave.
• Annual bonus based on company performance.
• Product discounts.
• Employee recognition.
• Fitness discounts.
• Volunteer and donation benefits.