Senior Manager, Data Analysis - Marketing and Messaging

Full-time - Senior

McLean, VA

101-250 employees

Credit Intermediation and Related Activities

About the position

The Senior Manager, Data Analysis - Marketing and Messaging at Capital One is a leadership role focused on enhancing the company's messaging ecosystem through data-driven decision-making. This position involves leading a team of analysts, assessing analytical tools, and collaborating cross-functionally to influence business strategies. The role emphasizes the importance of data in personalizing customer interactions and optimizing engagement across various channels.

Responsibilities

• Lead and develop a team of analysts with a broad portfolio and great opportunity for creative leadership and growth.
• Assess the quality and risk of analytical tool methodologies across Capital One, and the nature of tools usage within those processes.
• Understand technical issues in analytical tools and assess tools risks and opportunities.
• Independently research, identify, and prototype industry best practices for emerging analytical tools.
• Communicate results clearly and concisely both verbally and through written communications via validation reports and presentations.
• Leverage education, colleagues, and training opportunities to develop solutions to business problems.
• Coach and mentor junior staff.
• Mine data to arrive at specific and crucial information for the organization.
• Identify and implement process, data, and reporting improvements for the organization.
• Work with large and complex databases containing millions to billions of records.
• Improve operational efficiencies and effectiveness.
• Conduct analysis to evaluate processes and tests.
• Extract and analyze data to gauge product offerings.
• Consult on the design and implementation of new production and data storage systems.
• Develop and implement strategic tests of products, initiatives, and marketing materials.

Requirements

• Currently has, or is in the process of obtaining a Bachelor's Degree plus at least 7 years of experience in data analytics, or currently has, or is in the process of obtaining a Master's Degree plus at least 5 years of experience in data analytics, or currently has, or is in the process of obtaining a PhD plus at least 2 years of experience in data analytics.
• At least 5 years of experience with professional data analysis work experience.
• At least 2 years leading and developing with open source data technologies.
• At least 2 years of experience in people management.

Nice-to-haves

• Master's Degree or PhD in a Finance, Economics, Statistics, Mathematics, Industrial Engineering, Operations Research, or a related field.
• At least 7 years of experience in statistical or econometrics hands-on work.
• At least 5 years of experience manipulating and performing analysis with large data sets.
• At least 5 years of experience in financial services industry.
• At least 5 years of experience in developing statistical or econometric models.
• At least 5 years of experience in validating statistical or econometric models.
• At least 2 years of experience with data governance.
• At least 2 years of experience with predictive analytics.

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive workplace policies