About the position
Define strategy and manage execution for all aspects of product design, user experience and business analysis to deliver products, services and business results that support the company and line of business goals & strategies. Own and drive the product design function and team, collaborating with product management, engineering, and other cross-functional stakeholders. Understand the aesthetic and technical direction of the product to guide the best product realization. Provide leadership to a team of UX Designers and Business Analysts, including defining processes and methodologies for both areas. Provide hands-on product design direction and leadership for major strategic initiatives or highly complex product capabilities. Ensure product designs strongly reflect design best practices, customer and internal stakeholder input and needs, that they have broad visibility, and that feedback is proactively sought out regularly. Develop and execute on strategies to collect key user experience metrics, and leverage these metrics in setting product design strategies and roadmap priorities. Partner with Product teams to determine the best course of user research, user experience testing, and validation. Ensure all product design deliverables meet the calendar requirements of the overall product development schedules. Continually assess the time impact on deliverables. Contribute to the resolution. Provide direction for the UX Designer and Business Analyst team, including managing product development activities, product marketing plans, and the monitoring of product performance to ensure that internal and external customer needs are met through profitable and efficient product delivery. Make UX better at their job.
Responsibilities
- Define strategy and manage execution for product design, user experience, and business analysis.
- Own and drive the product design function and team.
- Collaborate with product management, engineering, and other cross-functional stakeholders.
- Provide leadership to a team of UX Designers and Business Analysts.
- Define processes and methodologies for UX and Business Analysis.
- Provide hands-on product design direction for strategic initiatives.
- Ensure product designs reflect best practices and stakeholder needs.
- Develop strategies to collect user experience metrics.
- Partner with Product teams for user research and testing.
- Ensure product design deliverables meet development schedules.
- Manage product development activities and marketing plans.
- Monitor product performance to meet customer needs.
Requirements
- Bachelor's degree in related field or equivalent experience.
- Minimum of 1 additional year of experience related to the functional area.
- Minimum of 3 years of management experience.
- Advanced understanding of product design concepts and practices.
- Proven ability to plan large projects strategically.
- Excellent verbal and written communication skills.
- Proven ability to communicate effectively to provide consultative services.
Nice-to-haves
- Experience using tools such as Figma, Sketch, Adobe XD, or similar design tools.
- Experience with tools like Figma AI, Builder.io, and Uizard.
- Experience designing for complex, multi-faceted systems.
- Experience designing validation techniques such as rapid prototyping and A/B testing.
- Familiarity with the optometric industry or similar healthcare verticals.
Benefits
- Eligible bonuses and commissions.
- Equal opportunity employer.
- Drug-free workplace.
- Pre-employment substance abuse testing.
