Senior Product Delivery Analyst | Fidelity Digital Assets

About the position

Fidelity Digital Assets (FDA) is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As a Business Analyst on the FDA Product Delivery team you would have the opportunity to directly contribute towards this future.

Responsibilities

• Leads analysis efforts using process flows, screen mockups, data, use cases and other relevant analysis tools.
• Advocates for high quality solutions by performing feasibility and cost/benefits analysis and making recommendations to the systems design.
• Develop positive relationships and champion a collaborative team environment.
• Extract, analyze, and supply data that assists in decision-making.
• Work with engineering and business teams to ensure adequate test coverage of system changes/enhancements and ensuring requirements are being met.
• Bring curiosity and a questioning mind-set to work, asking about the 'why' and the 'value' of new features/enhancements we build.
• Lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes.
• Evaluate the design of existing and in-development systems to assess their functionality, dependability, and maintainability.
• Produce and/or maintain system feature design documentation and user training and materials.
• Implement product delivery process efficiencies and best practices.

Requirements

• Bachelor's degree in either Computer Science, Information Systems, Mathematics or Business related field.
• 5+ years of experience related to analysis and product delivery.
• Experience with systems development methodologies and formal documentation processes.
• Moderate expertise in analyzing end-to-end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia.
• Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories.
• Data-driven approach to decision-making, with the ability to measure, collect, and leverage data effectively while balancing intuition.
• Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively.
• Ability to navigate ambiguity with flexibility and adaptability.
• Willingness to dive in and understand code for analysis and support purposes.
• Able to understand the technology and software architecture of an application.