About the position
Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. Help shape how millions interact with AI-powered tools that redefine productivity in communication. This is where you and your skills come in. We're currently looking for a Senior Product Designer on the AI Track, who will play a critical role in shaping the future of AI-driven experiences within our product ecosystem. You'll collaborate closely with cross-functional teams to design intuitive, intelligent, and impactful solutions powered by AI technologies. You'll lead the end-to-end design process—from discovery through delivery—for key AI initiatives, and advocate for user needs while balancing technical constraints and business goals. You'll influence product strategy by bringing a design-led perspective to how AI features are scoped, prioritized, and shipped.
Responsibilities
- Demonstrating strong visual design craftsmanship and a sharp attention to detail in every aspect of your work.
- Create user-centered designs by understanding business requirements, user needs, customer feedback, and usability findings.
- Quickly and iteratively create user flows, wireframes, prototypes, low and high-fidelity designs for AI-powered features.
- Collaborate closely with product managers to ensure that designs align with business goals and user outcomes.
- Work with AI engineers and data scientists to translate complex AI capabilities into intuitive user experiences.
- Elaborate design specs with written acceptance criteria (in Jira).
- Support the development process by performing design reviews and collaborating with QA engineers.
- Design projects for both short-term goals and long-term strategic AI vision.
- Work cross-functionally with UX Research, Content Design, and Design Systems teams.
- Communicate design decisions effectively and present to cross-functional stakeholders.
- Stay updated on UX processes, emerging AI technologies, and industry trends.
Requirements
- Bachelor's degree or equivalent work experience in Interaction Design, Visual Communication, or a related discipline.
- 5-8 years of experience in designing digital products (B2B, SaaS, or enterprise preferred).
- Experience working closely with Agile teams and ensuring code is built to spec.
- Proficiency in Figma and experience contributing to a design system.
- A portfolio that outlines your design process, decisions, and impact for at least two large-scale projects.
- Availability to collaborate with global teams across multiple time zones.
Nice-to-haves
- Experience designing SaaS products with AI-driven components.
- Familiarity with AI concepts such as machine learning, natural language processing (NLP), or automation workflows.
- Experience working with global and remote teams.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee perks and discounts program
