About the position
Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
Responsibilities
- Own the design from ideation to execution while working closely with your product, engineering and GTM stakeholders.
- Work with product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind.
- Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements to delight developers.
- Produce design deliverables consistent with the Postman experience and brand standards.
- Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.
- Foster a vibrant developer community and implement feedback mechanisms to continuously improve user satisfaction.
- Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally.
Requirements
- 8+ years of experience in end-to-end design practices in SaaS companies solving interesting real-world pain points.
- Experience working on growth-focused projects with an experimentally driven product team.
- Analytical and sharp design sense, able to understand how each decision impacts user success and growth.
- Ability to visually communicate an idea by creating quick, low fidelity mockups such as pencil sketches.
- Track record of conducting discovery and usability research to uncover user insights, validate design concepts, and drive improvements.
- Proactively seek feedback, tuning the fidelity of your work for the stage of product development.
- Ability to create high fidelity mockups and prototypes to articulate detailed experiences and user interactions.
- Excellent communication skills to keep the broader team informed on work, product goals, user insights, and success.
- Good understanding of how APIs work and what Postman enables for developers.
Nice-to-haves
- Experience building developer products.
- Experience specifically as a growth designer.
Benefits
- Full medical coverage.
- Flexible PTO.
- Wellness reimbursement.
- Monthly lunch stipend.
- Wellness programs to support physical and mental health.
- Frequent team-building events.
- Donation-matching program.
