About the position
Are you a visionary Product Designer with exceptional skills and a deep passion for shaping the future of the financial services industry? Fiserv presents a unique opportunity for a Product Designer to assume a pivotal role in enhancing and refining our Catalyst platform. This role offers an exciting chance to apply user-centric design principles to develop a game-changing web and mobile experience that will transform how our sales, partner teams and merchants engage with each other and with Clover. As a Product Designer on our team, your primary objective will be to create user-centered designs that enhance the efficiency and success of various stakeholders, including sales representatives, merchants, referral users, bankers, Relationship Managers, and more.
Responsibilities
- Work with sales reps, referral users, bankers, and other key stakeholders to understand user needs deeply and create intuitive, user-friendly interfaces.
- Apply design thinking and a product mindset to identify user problems, ideate solutions, and validate through testing and feedback.
- Develop imaginative and visionary end-to-end wireframes, prototypes, and UI designs consistent with our brand and design system.
- Work closely with Product Managers and engineers to prioritize design requirements and iterate based on feedback.
- Ensure designs meet accessibility standards and guidelines; keep up with design trends and emerging technologies.
- Create and maintain design documentation on Jira and Confluence for seamless handoff.
Requirements
- Bachelor's degree in Design, HCI, or related field.
- 3+ years proven experience as a Product Designer with a strong portfolio.
- Proficiency in design tools like Figma and Sketch.
- Proficiency in designing web applications and experiences.
- Experience facilitating user interviews and design feedback sessions.
Nice-to-haves
- Previous experience designing tools for high-performing teams.
- Proficiency in designing mobile applications for iOS.
- Experience facilitating design thinking workshops.
- Knowledge of the merchant industry and experience in sales enablement tools.
- Master's degree in Design, HCI, or related field.
Benefits
- Medical, Vision and Dental Benefits
- Fuel Your Life Wellness Program
- 401k, Employee Stock Purchase Plans and Incentives & Bonuses
- Employee Resource Groups
- Paid Time Away
