About the position
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team? As a Senior Product Designer at Flex, you'll solve problems for a diverse community of people who are underserved by existing financial products. You'll own projects from end-to-end, beginning by exploring opportunities, and ultimately delivering solutions that improve the lives of Americans who might be experiencing financial hardship. All of your design skills will be put to use, from design thinking, to interaction design and visual design. But you won't do this alone! You'll work alongside product managers, software engineers, and data analysts, with feedback and support from your fellow designers.
Responsibilities
- Independently lead design initiatives alongside your cross-functional partners for key consumer-facing products and features
- Own the design process from beginning to end: leading discovery, ideation, wireframing, testing, visual design, and production
- Identify customer needs through quantitative and qualitative research and existing data
- Craft innovative solutions for product opportunities that have little or no precedent in the existing market
- Solicit feedback from and provide feedback to our design team in order to maintain quality and consistency in digital experiences
- Collaborate closely with software engineers and collaborators to ensure your vision becomes a reality
- Share your work early and often to ensure alignment and consistency with the rest of the Flex product ecosystem
- Help maintain and evolve our design system, Ultraviolet
- Test folding AI into your design process to build for the future
Requirements
- 4+ years experience designing and shipping software for consumer-facing digital experiences
- Comfort documenting and explaining your process and rationale behind design decisions, including leveraging data and research to inform decision-making
- Demonstrated aptitude for digging in to get things done to make your team successful – wearing several different hats when necessary
- Native mobile application experience (iOS and Android)
- Experience working with design systems and integrating them into the product development and engineering processes
- Deep knowledge of design software (though we formally use Figma as a team) and interactive prototyping software (Principle, Framer, or Origami)
- Comfort with ambiguous problems
- Motivation to be a self-starter
- Passion for financial products and improving people’s financial lives
- A portfolio of work detailing your contributions to shipped solutions
Benefits
- Competitive pay
- 100% company-paid medical, dental, and vision
- 401(k) + company equity
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Free Flex subscription
