Pocket Prep posted 12 days ago
Full-time • Mid Level
Durham, NC

About the position

The Senior Product Manager at Pocket Prep will develop our early-stage Enterprise product, Instructor Dashboard. This is an exciting opportunity for those with an entrepreneurial spirit and a passion for creating great products that support workforce educators. Our goal is to set educators up for success, providing a product that helps them reach their goal of getting their students certified. You will collaborate in a squad with talented partners in design and engineering to uncover opportunities, generate creative solutions, and test the best ideas through focused experiments. You’ll become an expert in our customers' needs and market trends, working alongside the VP of Product to shape our strategic roadmap. You’ll manage project lifecycles, keep stakeholders informed, and analyze performance post-launch to ensure continuous improvement. If you thrive in small, highly motivated teams and are driven to make a meaningful impact in education, Pocket Prep is the perfect place for you.

Responsibilities

  • Establish the product strategy for Instructor Dashboard, building alignment across product teams, cross-functional stakeholders, and the senior leadership team
  • Drive the development of new product features for Instructor Dashboard through the entire creative cycle: ideation, specification, development, release, performance analysis, and iteration
  • Own the licensed student experience on the Study product; collaborate with the Study PM to ensure alignment and cohesion
  • Partner to shape enterprise pricing and packaging
  • Maintain the product roadmap and keep the company informed on all things related to your projects
  • Collaborate with the PM team to evolve our systems and processes for ultimate effectiveness and clarity
  • Foster a deep understanding of our customer’s needs, pain points, and desires
  • Develop and maintain a strong understanding of the competitive landscape
  • Conduct internal training with Customer Success and Product Marketing to ensure our customers understand how the product works and when important feature updates should be communicated
  • Identify, monitor, and report on product KPIs and health metrics that help inform product strategy
  • Join the Maintenance Team to support pitch review, backlog grooming, and bug triage

Requirements

  • A passion for technology and education
  • At least 5 years in a product management or similar role
  • Ability to utilize user insights, data, and statistical analyses to inform decisions
  • Strong business acumen
  • Ability to balance the needs of sales, marketing, and customer success while staying true to building a product customers love

Nice-to-haves

  • Experience working on a data visualization or EdTech product
  • Strong familiarity with the Atlassian suite
  • Located in the Durham, NC area

Benefits

  • Stability: We're 10+ years old, 100% profitable without investor backing, and we continue to have year-over-year growth.
  • Work/Life Balance: Freedom to live your life while accomplishing something awesome for everyone in education. Flexible PTO and a 3-week company-wide holiday break from mid-December through New Year.
  • Competitive Compensation: Generous profit-sharing program and base pay.
  • 100% Healthcare: We cover all of our employees' healthcare premiums because we are invested in your well-being. We also cover 80% of dependents.
  • Remote Flexibility: You can work where and when you are most effective. We have an office [outside of U-Village OR in downtown Durham] and are supportive of remote work options.
  • Give Back: We are active participants in our communities through volunteer partnerships with local nonprofits. We offer VTO (volunteer time off) for independent engagement with your community.
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