About the position
Shopmonkey is looking for a Senior Product Manager, Fintech to join a dynamic Product team and serve as product lead to a dedicated squad of Product, Design, and Engineering individuals focused on helping auto shops thrive. Your role is to understand our customer's needs, develop innovative solutions, and make thoughtful resourcing trade-offs. Your ability to communicate your prioritization decisions, technical nuances of problems, and the voice of the customer will impact thousands of auto shops across North America. This role requires an extremely organized, impact oriented, and product-focused individual who is comfortable with ambiguity, taking initiative, and building collaborative relationships with stakeholders and customers. If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you!
Responsibilities
- Define Product Strategy: Develop and champion a compelling Fintech vision and long-term roadmap based on market research, shop feedback, and business objectives.
- Drive Execution: Drive feature scoping, prioritization efforts, and trade-off conversations – knowing what to say no to to achieve the best outcome.
- Lead Cross-Functional Teams: Work closely with engineering, design, payment operations, marketing, sales, and legal teams to ensure successful product launches and market adoption.
- Be the Voice of the Customer: Conduct in-depth user research and data analysis to deeply understand SMB and Enterprise customer pain points and needs.
- Manage the Full Lifecycle: Oversee the entire product lifecycle, from ideation and validation, to launch and iteration.
Requirements
- 6+ years in successful product management experience, with at least 3 years building Fintech products in SaaS.
- Launching and managing B2B embedded FinTech such as Payment Processing, Buy Now Pay Later, Capital/Lending, Banking, Payroll, AR/AP, Compliance (KYB/KYC), Loyalty Programs, etc.
- Working with customers to gather feedback and requirements.
- Ability to travel periodically for customer visits, events and on-site workshops.
- Ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.
- Exceptional verbal, presentation, and written communication skills.
Nice-to-haves
- Hungry, fast-learner mindset.
- Biased towards execution, with extreme ownership over your product’s success and outcomes.
- Proven ability to work in a fast-paced, dynamic, and entrepreneurial environment.
Benefits
- Fully Remote Work!
- Up to $750.00 to set up your home office.
- $20 phone/internet monthly reimbursements.
- Virtual activities and in-person meet-ups.
- Laptop and super rad swag provided.
- Generous parental leave.
- 401(k) available upon hire.
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date.
- Short term and long term disability.
- Employee assistance program.
- Reimbursement for a personal health and wellness membership.
- 11 paid holidays.
- Flexible time off - take the time off you need!
- Matching donations for approved charitable organizations.
- Group volunteer efforts.
