Senior Product Manager - Technical

About the position

The Switching Solutions team is looking for a passionate, collaborative and experienced Senior Product Manager- Technical that will provide innovative, secure, and reliable solutions for core Mastercard transaction switching systems. The ideal candidate is passionate about connecting business with technology, highly motivated, and an innovator who embraces, adopts and studies the latest technology trends.

Responsibilities

• Be responsible for working with various product teams across Mastercard to understand their business needs and translate to business and functional requirements
• Work cross-functionally with project managers and engineering teams to gather estimates, create designs and drive the delivery of business and functional requirements
• Act as the voice of the customer when writing requirements, reviewing designs and contributing to technical and product documentation
• Continuously monitor the delivery of requirements through their entire lifecycle (i.e., testing, production, post-production)

Requirements

• Have experience in the payments or financial services industry and have intermediate knowledge of how payments are processed (four-party model)
• Proven track record of taking ideas from inception to production (i.e., requirements, design, testing, implementation, post-production monitoring)
• Can deliver high-quality results in fast paced environment with shifting priorities
• Comfortable building relationships, communicating and partnering with stakeholders across the organization including product, engineering and executives
• Demonstrated experience facilitating calls, creating/maintaining documentation, and answering customer inquiries pertaining to projects you own
• Possess ability to manage multiple projects at once that are in different stages
• Follow Mastercard's PM-T best practices and contribute lessons learned to broader team
• Experience working with agile delivery methodologies
• Continuously think of new ways to solve problems and create efficiencies within the broader Switching Solutions team and the Mastercard core network
• Possess the following skills: active listening, collaboration skills, quickly grasp new concepts, critical thinking, question the status quo and thinking outside the box

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement