About the position
In this opportunity you will: Develop executable strategies that take advantage of our current strengths and position us for long-term customer success. Deliver new customer and market insights to the business, ultimately influencing key stakeholders and driving new courses of action. Spend significant time with customers and non-customers. Effectively partner and collaborate with a variety of internal stakeholders (e.g., Marketing, Product Management, Product Development, Sales, Market Research, Segment Leadership) to drive alignment to strategies and completion of corresponding tactics. Participate in longer range strategic thinking on product development priorities to meet the needs of our various customers. Truly understand the voice of the customer to refine and clarify value propositions to specific personas / use cases / customer types / etc. Drive product innovation in close partnership with multiple teams and functions. Seek out, analyze, and synthesize data, both internal and external, to bring fresh insights. Demonstrate and build expertise on key propositions and industry trends; be viewed as a thought leader in the risk and fraud space. Make an impact by delivering sales enablement content that speaks to our customers.
Responsibilities
- Develop executable strategies that leverage current strengths for long-term customer success.
- Deliver new customer and market insights to influence key stakeholders.
- Spend significant time with customers and non-customers.
- Collaborate with internal stakeholders to drive alignment and complete tactics.
- Participate in strategic thinking on product development priorities.
- Understand the voice of the customer to refine value propositions.
- Drive product innovation in partnership with multiple teams.
- Analyze and synthesize data to provide fresh insights.
- Build expertise on key propositions and industry trends.
- Deliver sales enablement content.
Requirements
- Experience from the legal and risk and fraud industries, specifically serving public agencies (Highly Preferred).
- 5+ years of experience in strategy consulting, product marketing, or a related discipline; an MBA is preferred.
- Desire to test and learn with comfort in ambiguity.
- Understanding of commercial, competitive, technological, and strategic drivers.
- Proficiency in developing portfolio value propositions.
- Ability to drive a cross-functional team toward objectives.
Benefits
- Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office).
- Flex My Way: Supportive workplace policies for personal and professional responsibilities.
- Career Development and Growth: Continuous learning and skill development culture.
- Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation and mental health days.
- Culture: Award-winning reputation for inclusion and belonging.
- Social Impact: Two paid volunteer days off annually and opportunities for pro-bono consulting.
- Comprehensive benefits package including health, dental, vision, disability, and life insurance.
