About the position
As a Senior Site Reliability Engineer (SRE) at Snapsheet, you will play a critical role in ensuring our technology is reliable, scalable, and efficient while empowering our development teams to be more productive. This is a 100% hands-on role, involving both infrastructure management and software development. Our SREs bring the expertise of a software engineer, combined with deep knowledge of deployment, provisioning, and automation technologies to drive operational excellence. You'll focus on automating processes, optimizing systems, and enabling seamless scalability, all while balancing short-term solutions with long-term strategy. If you're passionate about building reliable systems, streamlining operations, and making a lasting impact, we'd love to hear from you!
Responsibilities
- Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
- Build, maintain, and support core applications
- Build and operate our core internal observability platform
- Monitor our systems for capacity, performance, and troubleshooting issues
- Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients
- Work directly with developers to identify and implement improvements in the development lifecycle and deployment process
- Automate processes to enhance deployment efficiency and system reliability
- Contribute across multiple development teams, supporting a variety of projects
- Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing
Requirements
- BS in Computer Science, Computer Engineering, or a related field
- 5+ years as a full-stack software engineer
- Experience building and maintaining scalable, resilient services
- Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript
- Experience managing and scaling infrastructure on AWS
- Experience with CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)
- Backend development using Ruby on Rails or similar frameworks
- Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc)
- Experience with tooling, automation, and system monitoring for performance optimization
- Experience designing and building developer tooling
Nice-to-haves
- Strong experience with infrastructure as code tools
- Expertise in serverless infrastructure
- Experience with GitHub Actions and/or CircleCI
Benefits
- Choose from 3 robust medical plans through Blue Cross Blue Shield, with HSA contributions for high-deductible health plan enrollees
- Two dental plans and one vision plan
- Company-paid Short Term Disability, Long Term Disability, and Life Insurance
- Voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance
- 401(k) with a 4% company match
- Employee Assistance Program (EAP) with 6 sessions per life incident
- Flexible PTO and 7.5 company-observed holidays
- In-person connection points throughout the year including our annual Summit and Roadshows
- Snapsheet SWAG and surprise mailers
- Opportunities for career growth, learning, and real impact
- Health and wellness campaigns that evolve with you year over year
