About the position
It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine!
Responsibilities
- Driving performance related initiatives (framework definition, best practices and KPI's) across BlackLine.
- Collaborate with Development and QA Automation groups to ensure consistent improvement in application performance in the development cycle.
- Collaborate with Production Operations on infrastructure performance analysis and correlate with end-user experience.
- Collaborate with technical and business leadership to define, collect, analyze and publish key application performance metrics.
- Define, develop and conduct performance tests on critical functionality, isolating bottlenecks, and fine-tuning performance, reliability, and scalability.
- Creating comprehensive benchmark tests for identifying application and system performance.
- Analyzing results and provides comprehensive reporting and works closely with architects, developers and operations team to log defects for performance requirements that are not met.
- Identify action items to resolve issues and improve performance and availability.
- Identify opportunities to improve monitoring tools and techniques for application performance.
- Provide trend analysis over time and forecast performance bottlenecks before they manifest in production.
Requirements
- Extensive knowledge and experience with performance testing tools such as JMeter, Gatling, CloudTest, LoadComplete or other similar tools.
- Experience with a variety of infrastructure monitoring and operations tools for Windows Servers, IIS and .NET applications, MS SQL Server, VMWare, networking, load balancing, SAN storage, and Internet access.
- Knowledge of systems engineering or administration field, covering both Windows and Linux/Unix platforms.
- Deep knowledge of and experience with web technologies and architecture including, but not limited to, HTTP, HTML, JavaScript, Ajax, REST, and SAML.
- History and desire to continually learn new tools and technologies for tracking, analyzing, and troubleshooting large-scale web applications.
- Solid analytical skills and knowledge of statistics, with the ability to quickly and accurately identify trends in statistical data.
- Demonstrated ability to effectively summarize and present data analysis, root cause action items and resolutions in person and using slides, for multiple audiences (i.e. technical, managerial, and business).
- Outstanding hands-on problem-solving skills, technical leadership and mentoring qualities.
- Strong written and oral communication skills.
- A minimum of 10 years of experience in enterprise-grade production environment.
- Previous experience with a variety of performance testing tools and technologies.
Nice-to-haves
- Master's degree in Computer Science or related discipline or equivalent experience (10 years).
Benefits
- BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
- Short-term and long-term incentive programs, based on eligibility.
- Robust offering of benefit and wellness plans.
