About the position
Palo Alto Networks is building a world-class product management organization and continues to look for top-notch technical marketing engineers to expand the team. As a Senior Technical Marketing Engineer at Palo Alto Networks, you will play a key role in providing detailed technical information to our partners, customers, and our employees. In this role, you will work with cutting edge technology, redefining the future of Cloud network security. The individual will be responsible for products that protect data, workloads, and infrastructure for some of the largest enterprise customers in the world. Help the customers journey to the Hybrid cloud by ensuring they have the best in class protection. Develop and execute the Palo Alto Networks plan for Software Firewalls, including outbound technical communication, product best practices, competitive reviews, POC demo environments, and automation, while working closely with internal stakeholders. Review PRDs and engineering specs and provide feedback. Document technical concepts to ensure our products are well understood and utilized to the greatest extent possible.
Responsibilities
- Develop, continuously refine, and execute the technical marketing plan for critical accounts to drive engagement and sales
- Create, maintain, and deliver effective technical tools, whitepapers, demos, videos, and technical training for sales teams, customers, and partners
- Lead automation initiatives within and across cross-functional teams, striving to achieve technical and operational excellence throughout the release process
- Conduct competitive research and testing to identify key advantages of our product lines and effectively communicate them to sales, customers, and partners
- Act as a key technical evangelist for Palo Alto Networks, speaking at seminars, conferences, customer briefings, and internal meetings
- Collaborate with engineering to identify product gaps based on competitive analysis and work with Product Management (PM) to drive enhancements
- Serve as the domain authority on Palo Alto Networks products, providing Systems Engineers with information on competitive questions
- Identify sales challenges arising from competitive situations and provide viable solutions
- Document technical concepts to ensure our products are well understood and utilized to their fullest potential
- Set-up and maintain a competitive test lab, including test harness, competitive products, and automation environment
- Configure and test competitive products, evaluating their strengths in security efficacy and product features
- Maintain a passion for the customer journey, user experience, and usability with a knack for simplicity
Requirements
- 5+ years of experience as a Technical Marketing Engineer in the network/cybersecurity field or as a DevOps/Solution Architect, preferably for networking, SD-WAN or cyber security products
- Automation experience working with APIs, AI tools, Virtualization, Cloud Infrastructure knowledge: GCP, AWS, Azure, OCI is a big plus
- Ability to deliver high-quality work in an agile, fast-paced environment
- Prior experience with networking; cloud security experience is an added advantage
- Proven track record of creating products from concept to market success
- Strong focus on end-user experience and data visualization tools and technologies
- Excellent written and verbal communication skills, strong presentation skills, and trade show experience
- Strong customer advocacy skills with experience in handling difficult customer situations
- Fast learner with strong initiative and a sense of ownership, committed to getting things done
- Experience with automation tools, building dashboards, etc.
- Experience in writing and editing technical documentation and operational procedures
- Knowledge in building and maintaining POC and Demo environments
Benefits
- FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
- Mental and financial health resources
- Personalized learning opportunities
- Restricted stock units and a bonus
