About the position
Technical Producers guide teams in creating player value through agile work systems and practices. While driving internal alignment and accountability for teams and development organizations, we focus on continuous improvement. We're interlaced on teams throughout the entire company, coordinating across different products and regions as we share goals, insights, and standard methodologies. It is through this communal learning, and sharing of information that we can help lead teams across Riot to delivery excellence. As a Senior Technical Producer, Release Management (TRM) on the R&D team, you will be a part of the leadership bench overseeing engineering efforts on the releases studio, specifically focusing on defining and developing systems in the production stage. You'll work with producers and technical leaders across multiple products and central technology teams. You will be accountable for ensuring that the product teams follow the best practices of the stage. You will also be accountable for supporting them on their journey to launch. You will help launch new world-class products to players. Given the technical nature of the group’s work, a successful candidate combines a technical background with a broad production methodology toolkit. You will report to the Operations Lead of the Emerging Studios.
Responsibilities
- Manage the full release schedule, setting the cadence for how internal builds become public updates and ensuring content reaches players consistently and reliably.
- Translate high-level business and product goals, such as live updates, betas, or showcases, into clear and actionable release plans in collaboration with cross-functional teams.
- Align engineering, QA, production, marketing, content, and platform partners on timelines, scope, dependencies, and expectations to ensure smooth execution.
- Coordinate across the product to confirm quality standards are met, work is properly tagged, and critical issues are resolved ahead of each release.
- Evaluate builds against goals, scope, and timelines to determine readiness as release candidates, with a focus on stability and player experience.
- Lead Go/No-Go meetings by presenting the current state of release readiness and facilitating clear decisions on whether to proceed or hold.
- Oversee packaging and deployment across platforms and environments, including submission processes and coordination with Central Services and partner teams.
- Analyze long-term trends in telemetry, stability, and player engagement across releases to connect performance data to business impact and inform future plans.
- Drive post-release retrospectives and continuous improvements to increase speed, reliability, and efficiency in the release process.
- Monitor CI/CD pipeline health, address automation issues with engineers, and ensure systems support a consistent and predictable release cadence.
Requirements
- 6+ years of experience developing games as a technical producer / engineer
- 4+ years of experience using Agile methodologies
- Experience being part of a game team from pre-production to launch
- Experience managing competing priorities to deliver the right value for customers
- Experience managing build and releases
- Strong communication skills that enable long term, sustained, healthy relationships
Nice-to-haves
- Bachelor's degree in Computer Science or a related field, or equivalent experience with strong technical knowledge, problem-solving skills, and understanding of basic programming concepts
- Experience developing live service games
Benefits
- Open paid time off policy
- Flexible work schedules
- Medical, dental, and life insurance
- Parental leave for you, your spouse/domestic partner, and children
- 401k with company match
