About the position
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring 'The World's Nicest Airline' to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: 'To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.' Breeze is looking for a Senior UI/UX Designer to create easy and memorable travel experiences for our Guests and Team Members through our app, website, and internal tools. They thoughtfully use analytics data, experimentation platforms, first-party research, and our user testing tools to continually improve the experience of our interactions. This person will have a key role in shaping the implementation and extension of our new design system and will work in close cooperation with our technology and marketing teams.
Responsibilities
- Place our Guests and Team Members at the heart of our interface and experience design
- Recognize and pay attention to details that shape the air travel experience
- Own and drive the design process from ideation to execution, translating complex ideas into polished user flows, wireframes, mockups, and prototypes
- Stay current on device ecosystems, operating systems, and emerging interface trends
- Establish and maintain our design system in Figma, with an emphasis on components
- Incorporate UI/UX best practices and adapt designs for responsive formats
- Contribute to ongoing user testing and user experience research, including field research trips traveling with our Guests
- Stay informed about new tools and technologies to maintain our competitive edge
- Maintain consistency in branding and design system standards across all development phases
- Oversee vendor relationships for supplemental design work, as needed
- Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence
- Mentor and coach junior designers, conduct design reviews, and serve as a key voice in shaping the design direction and overall UX strategy
- Work with cross-functional teams, including data science and customer support, to better understand user needs and improve experiences
- Identify opportunities for innovation and drive strategic initiatives that elevate the overall Guest experience
- Gather and synthesize requirements from users and stakeholders to shape intuitive interfaces and seamless user journeys.
- Define information architecture, create user personas, and document user workflows to inform and refine design strategies, ensuring user-centered outcomes.
- Lead and collaborate with Product Managers and Software Engineers to define and drive user experience strategy
- Other duties as assigned
Requirements
- 4-year degree in UI/UX, graphic, or multimedia design or a combination of education and relevant work experience
- 5-7+ years UI/UX design experience, with a proven track record of leading design initiatives and contributing to strategic decisions
- Strong portfolio of past work
- Ability to clearly and effectively communicate and collaborate with other designers, product managers, and developers to ensure delivery of the best possible experience
- Ability to design UI flow and layout according to the needs of all stakeholders
- Proficient with Figma and Adobe tools
- Commitment to high standards, with the ability to prioritize projects, meet deadlines, and remain flexible under pressure
- Strong attention to detail, organization, and time management skills
- Self-starter must have a positive attitude and strong desire for success
- Deliver projects on time with minimal supervision, fostering cross-functional collaboration
Nice-to-haves
- Familiarity with travel, hospitality, or aviation
- Experience working in startup environments or scaling products in fast-growth companies
- Ecommerce Experience
Benefits
- Health, Vision and Dental
- Health Savings Account with Breeze Employee Match
- 401K with Breeze Employee Match
- Generous PTO
- Travel on Breeze and other Airlines too!
