About the position
The incumbent is responsible for translating business and technical requirements into well-engineered, documented and successfully deployed application systems. The incumbent is accountable for full life cycle software engineer including designing, developing, testing, installing, and deploying software applications that meet business expectations. The incumbent may perform the implementation of vendor-supplied software packages including the installation, customization, deployment, maintenance, and administration. The incumbent will be accountable for day-to-day support including rotational off-hour support. This individual will contribute to the project management activities including the identification of work tasks and their dependencies, estimating work effort, and contributing pertinent information as input to project evaluation and prioritization. The incumbent will interface and coordinate with vendors as well as server; database and network support as required, to ensure applications are stable, scalable and meet service level expectations. In a senior level position, the incumbent will be expected to demonstrate more advanced and broader technical skills, effectively support complex and large efforts, and function as a resource to provide assistance to others to resolve complex issues. In addition, the incumbent will be expected to provide technical mentoring as well as driving standards and best practices. The incumbent is expected to work effectively with minimal direction.
Responsibilities
- Effectively works with business partners to capture accurate and complete business requirements.
- Writes functional and technical specifications involving complex systems or solutions.
- Promotes efficiency and quality by utilizing streamlined processes, automated solutions and quality control measures as appropriate.
- Participates in the assessment of new technology solutions for best fit into the Baystate Health technical environment.
- Works with stakeholders to support business acceptance testing and signoff.
- Demonstrates accuracy and thoroughness in defect identification, resolution and documentation.
- Participates in 24×7 on-call rotational support.
- Provides timely response to problem tickets and issue resolution.
- Assists business partners defining the value of proposed initiatives and identifies viable solutions.
- Accountable for the development of work plans including tasks and dependencies throughout all project phases.
- Follows established IT and Team standards and best practices.
- Drives team performance and operational efficiency improvement initiatives.
- Partners with server, network, and database administration functions to monitor and ensure the system is stable.
Requirements
- A Bachelor‘s Degree in Computer Science or equivalent work experience is required.
- 5+ years' experience in healthcare technology (preferred), and/or other industry technology.
- At least three years of experience front end App design and development with a history of successful delivery.
- Hands-on experience with software design and development with the use of Cloud technology is required.
