About the position
GEICO is looking for an accomplished, customer obsessed and results oriented Senior UX/UI Designer to support our MarTech team. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback. As a Senior UX/UI designer, you will play a key role in shaping the future of our MarTech experience at GEICO. You work directly with product management to develop solutions that achieve our customer and business needs. You will be part of a multi-disciplinary design and research team that values people, human-centered design and a growth mindset. This position is a hybrid role that requires to be on-site 3 days a week at one of the following locations: Chevy Chase, MD; New York City, NY; Chicago, IL; Palo Alto, CA; Fredericksburg/Richmond, VA; Seattle, WA.
Responsibilities
- Collaborates with product, engineering, and business teams to uncover customer and business needs
- Translates complex ideas and marketing workflows into understandable concepts and solutions that evolve and enhance the product experience
- Design for specific challenges of Martech, such as campaign management, customer segmentation, along with data and analytics integrations
- Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
- Advocates for the customer through human-centered design methods, including discovery, research, and user testing
- Facilitates and participates in workshops with internal and external stakeholders to align with business needs
- Creates process and user flows, wireframes, journey maps, and user interface specifications
- Delivers design assets for acceptance, development, and delivery to market in partnership with engineering
Requirements
- 5+ years of experience (or 3+ with Masters degree) with User Experience design
Nice-to-haves
- Experience designing for cross channel e.g. responsive web and native mobile interfaces
- Familiarity with digital marketing and customer relationship management platforms
- Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications
- Ability to collaborate with Product Management, Engineering and Operations teams
- Effective communication and storytelling skills
- Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams
- Familiarity with working in an established design system and agile development teams
Benefits
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Assistance
- Paid Training and Licensures
