About the position
The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. We look for people who have what we call a 'hospitality heart,' characterized by a commitment to providing excellence, a passion for taking care of our guests, and a 'can-do' attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family.
Responsibilities
- Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers’ checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- All Other Duties as Assigned
Requirements
- Highly organized and self-directed.
- Exceptional interpersonal, oral, presentation and written communication skills.
- Ability to work in fast-paced, changing environment.
- Well-organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
- Must be at least sixteen years old (at least 18 years old to serve alcoholic beverages).
- Previous experience as a server preferred.
- Must successfully complete restaurant’s training course.
