About the position
At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z. Pylon is a tool that thousands of users spend most of their day in. Currently, 500+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io use us everyday to run their support and customer success workflows. Also, we recently made this year's Enterprise Tech 30 List. Our product has a very large problem space so there’s a ton of stuff to build and take ownership of - we’d be excited to get your help as we're hiring several extremely talented software engineers across the stack.
Responsibilities
- Build the platforms that power Pylon's AI features - prompt executions, search infra, and more!
- Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling
- Improve the quality and performance of AI features
Requirements
- Strong engineering fundamentals
- Ability to code efficiently
- Willingness to take ownership of details and project manage own work
- Desire to work in-person in San Francisco or willingness to relocate
Nice-to-haves
- Experience with React, Golang, GraphQL, and AWS
- Preference for minimal meetings and focus on productivity
Benefits
- Medical, Vision, Dental insurance
- 401K
- Unlimited PTO
- Food in the office
- Fun team offsites and events
