About the position
Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie's List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City. We share a common set of values that we look for in every new hire: Customers are royalty, Data beats opinion, Fast-paced execution wins, Growth mindset, Enjoy the journey. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
Responsibilities
- Be a key contributor to Regal's backend systems and Node-based APIs, helping execute against our product roadmap and deliver high-quality, scalable systems in collaboration with the Product and Design teams.
- Improve the observability and throughput of our Node APIs and services.
- Understand the ins and outs of Twilio APIs and AWS services that we rely on.
- Work with other engineers on the team to write and review RFCs, do code reviews, and support your code in production.
- Work with our Senior and Staff Engineers to improve and implement standards for scalability, maintainability, performance.
- Use platforms like Datadog to instrument and monitor code in production.
- Provide on-call support for the application and work to triage production issues.
Requirements
- 1+ year experience working with web technologies ideally in a high-growth environment.
- Fluent in Node.js with Typescript backends (Nice to have: Python experience).
- Proficient in working with Relational Databases (e.g. Postgres) (Nice to have: DynamoDB).
- Experience building and scaling systems in production.
- Proactively collaborates with Product and other engineers to deliver complex projects.
- Passionate about quality of code and systems.
- Enthusiastic about the high-impact, fast-paced work environment of an early-stage startup.
- Passion for learning and a deep technical curiosity - always improving yourself and eager to fully understand the problems you are tackling.
Nice-to-haves
- Python experience
- DynamoDB experience
Benefits
- Competitive compensation packages, including early stage equity
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- Paid parental leave
- Growth Mindset learning and development stipend
- In-office breakfast and snacks daily
- Happy hours, team outings, & annual off-sites
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
