About the position
BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom. We are looking for experienced Software Engineer to join our technology-based program supporting a key Government customer.
Responsibilities
- Use customer tools (i.e., AppDynamics, ServiceNow) to develop and maintain dashboards that display useful system monitoring information for leadership and end users
- Develop, test and deploy updates to ServiceNow based on customer requirements
- Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
- Provide guidance to end users on how to make adjustments to system dashboards
- Use experience and data trends to determine what system monitoring information/metrics should be collected and displayed to add value to the end user
- Use experience with customer's monitoring tools and knowledge of customer's strategic objectives to identify areas of improvement and recommend implementation plans
- Research, design, develop, and/or modify enterprise-wide systems and/or applications software
- Participate in planning of system and development deployment as well as responsible for meeting software compliance standards
- Document testing and maintenance of system corrections
- Interact with customers for support and services
- Research, understand, and develop using new technologies and standards as needed
- Handle multiple tasks and adapt to a constantly changing environment
- Ability to identify issues and implement corrective actions
Requirements
- A minimum of six (6) years relevant experience with Bachelor's or Master's degrees; without a degree, eight (8) years of relevant experience is necessary
- Understanding of ServiceNow Development Platform (ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.) and willingness to enhance knowledge and experience
- Linux scripting experience (Python, Java, Ruby, or .Net); working within the Linux CMD line
- Development experience in Cloud environment (Amazon Web Services)
- Ability to communicate effectively through written and verbal methods
- Ability to handle multiple tasks and meet deadlines
- Ability to work independently, and also work in a team environment
- Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
- Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
- High degree of initiative, creativity, and technical ability to function on this team required
Nice-to-haves
- Experience in AppDynamics development and integration
- Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
- Proven significant success developing and integrating ServiceNow products using JavaScript and other coding applications
- AWS Cloud Certification(s)
Benefits
- Health, dental, and vision insurance
- Health savings accounts
- 401(k) savings plan
- Disability coverage
- Life and accident insurance
- Employee assistance program
- Legal plan
- Discounts on home, auto, and pet insurance
- Paid time off
- Paid holidays
- Paid parental leave
- Paid military leave
- Paid bereavement leave
- Federal and state sick leave
- Company recognition program
